Rabu, 23 Maret 2011

Complaint Letter II (Tugas Bahasa Inggris Bisnis 2)

Complaint Letter

PT Sukahati
Electronic And Service
Jl.Gelora Bung Karno No.69 Ciaruteun,Jawa Barat Tel (0251)87654321 Email:sukahati@yahoo.com
14 July 2009
PT Dilarang Cinta
Jl.Murka No.69 Bogor
Jawa Barat
Dear Sirs,
We ordered 20 units Laptop on 8 July and they were delivered on 10 July. I regret that 4 of them have problem with Lcd .
The package containing these goods appeared to be in perfect condition and I accepted and signed for it without question. It was on unpacking the laptop the damage was discovered; I can only assume that laptop was due to careless handling at same stage prior to packing.
I am enclosing a list of the damaged goods and shall be glad if you will replace them. They have been kept aside in case you need them to support a claim your supplier for compensation.
Yours Faithfully,
Jhon Xina
Sales Manager

Complaint Letter (Tugas Bahasa Inggris Bisnis 2)

Complaint Letter

65 Market Street
Val Haven, CT 95135

June 30, 2004

Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435

Dear Sir or Madam:

I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats, I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.
Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.



Ken Thomas