Electronic And Service
Jl.Gelora Bung Karno No.69 Ciaruteun,Jawa Barat Tel (0251)87654321 Email:firstname.lastname@example.org
14 July 2009
PT Dilarang Cinta
Jl.Murka No.69 Bogor
OUR ORDER NUMBER 9876
We ordered 20 units Laptop on 8 July and they were delivered on 10 July. I regret that 4 of them have problem with Lcd .
The package containing these goods appeared to be in perfect condition and I accepted and signed for it without question. It was on unpacking the laptop the damage was discovered; I can only assume that laptop was due to careless handling at same stage prior to packing.
I am enclosing a list of the damaged goods and shall be glad if you will replace them. They have been kept aside in case you need them to support a claim your supplier for compensation.